Kodagu Medical Institute Emphasizes Patient-Centric Approach in Madikeri
In a significant move to enhance healthcare delivery, the Kodagu Institute of Medical Sciences (KIMS) in Madikeri is prioritizing people-friendly services, as announced by dean Dr. Lokesh. During an interaction with the Kodagu District Working Journalists' Association, Dr. Lokesh outlined comprehensive measures aimed at improving patient experience and addressing operational challenges at the medical facility.
Enhanced Patient Assistance and Infrastructure Development
Dr. Lokesh revealed that help desks have been established to guide patients through hospital procedures, with plans for further expansion to ensure seamless assistance. Urgent steps are being implemented to make all services more accessible and patient-oriented, reflecting the institute's commitment to compassionate care.
Addressing the persistent issue of vehicle parking at the district hospital premises, Dr. Lokesh identified land near the IB belonging to the hospital as a potential solution. Discussions will be held with local MLAs to authorize its use for parking, which could significantly ease congestion and improve accessibility for visitors and patients alike.
Staffing Challenges and Medical Service Availability
Responding to complaints about doctors' availability and medical students attending to patients, Dr. Lokesh acknowledged a critical 28% shortage of doctors at the hospital. Despite KIMS initiating recruitment measures to fill vacancies, there have been no applicants, exacerbating the staffing crisis. However, he assured that despite limited personnel, concerted efforts are being made to provide timely medical care to all patients.
Regarding diagnostic services, Dr. Lokesh clarified that free scanning is exclusively available to inpatients holding Below Poverty Line (BPL) cards. The hospital currently offers MRI and ECG facilities, with a proposed chemotherapy center that has been sanctioned but faces a shortage of specialist doctors. To bridge this gap, specialists from Mysuru are visiting the center two days a week, ensuring some specialist care is available.
Future Developments and Ongoing Projects
Looking ahead, Dr. Lokesh highlighted the under-construction critical care center, which is scheduled for completion in May. This facility is expected to bolster emergency and intensive care services, addressing critical healthcare needs in the region. The presence of resident medical officer Dr. Dhananjaya Kumar during the interaction underscored the collaborative effort to implement these improvements.
The initiatives at KIMS represent a proactive approach to healthcare management in Kodagu, focusing on both immediate patient needs and long-term infrastructure development. As the institute navigates staffing shortages and expands its services, these steps aim to create a more efficient and compassionate medical environment for the community.
