In Srinagar, gig workers navigate a labyrinth of security checkpoints, unreliable internet connectivity, and unpredictable streets, where the city's complex history permeates even the most mundane tasks. Zulfikar Majid reports on a day in the life of these resilient workers.
Daily Hurdles on the Job
For delivery riders and app-based workers in Srinagar, each day begins with a careful route plan. Security checkpoints, a constant presence across the city, can add 15 to 30 minutes to every trip. Workers must carry multiple identity documents and frequently explain their purpose to security personnel.
Connectivity Challenges
Patchy mobile internet further complicates deliveries. In many areas, 4G signals drop abruptly, forcing workers to rely on offline maps or call customers for directions. This not only slows down service but also increases the risk of order cancellations and reduced earnings.
Economic Realities
Despite the challenges, gig work remains a vital source of income for many young residents. With limited formal employment opportunities, platforms like food delivery and ride-hailing apps offer flexible work. However, the income is often unpredictable, with workers earning between INR 8,000 and INR 15,000 per month after expenses.
Safety and Security
Workers also face safety concerns, especially during late hours. Some carry extra layers of clothing to blend in, while others avoid certain neighborhoods after dark. The psychological toll of constant vigilance is high, yet many continue due to lack of alternatives.
Resilience and Adaptation
Despite these obstacles, gig workers in Srinagar have developed coping strategies. They share real-time updates on safe routes via WhatsApp groups and have built informal networks to assist each other during breakdowns or delays. Their resilience underscores the human spirit in the face of systemic challenges.
As the gig economy expands in conflict-affected regions, understanding these ground-level realities becomes crucial for policymakers and platform companies aiming to improve working conditions.
