Mangaluru Property Owners Grapple with E-Khata Delays Amid Technical Hurdles
Property owners in Mangaluru are experiencing significant difficulties due to extended delays in the issuance of e-khata documents, primarily caused by persistent technical issues. This ongoing problem has created substantial hardship for numerous residents, impacting property transactions and legal compliance.
Resident Concerns Raised During Official Phone-In Programme
The issue was prominently highlighted during a recent phone-in programme with Deputy Commissioner Darshan HV, who also serves as the administrator of the Mangaluru City Corporation (MCC). Bejai resident Gokuldas Hegde voiced the frustrations of many, explaining that the delays in e-khata document processing have placed several property owners in challenging situations, disrupting their plans and causing unnecessary stress.
Technical Transition Leads to Widespread Operational Challenges
In response to these concerns, MCC Commissioner Ravichandra Naik provided detailed insights into the root causes. He revealed that the civic body recently migrated from a custom-built National Informatics Centre (NIC) software to a new centralized platform introduced by the state government. This transition is managed under the department of municipal administration and the Karnataka Municipal Data Society (KMDS), with NIC offering technical support.
However, since December 11, the MCC has encountered serious operational and technical obstacles. Specifically, e-khata applications have not been generating properly within the system. Despite numerous submissions, none could be processed due to these system malfunctions, leading to a backlog and widespread inconvenience.
Statewide Impact and Ongoing Resolution Efforts
Commissioner Naik emphasized that this issue is not confined to Mangaluru alone; similar problems are being reported across Karnataka. All technical glitches have been formally flagged to both KMDS and NIC, with corrective measures actively underway. "We are hopeful that the problem will be resolved at the earliest," he assured, indicating a commitment to swift resolution.
Sources indicate that officials from the department have maintained constant communication with state government representatives to address these technical challenges promptly. This collaborative effort aims to restore normalcy and ensure efficient e-khata processing for all affected property owners.
Additional Civic Issues Highlighted by Callers
Beyond the e-khata delays, callers during the phone-in programme brought attention to several other pressing civic concerns in Mangaluru. These included:
- Haphazard parking contributing to traffic congestion
- Lack of adequate footpaths for pedestrian safety
- Need for speed breakers and proper painting of existing humps
- Covering open stormwater drains with slabs to prevent accidents
These issues collectively underscore the broader challenges facing urban infrastructure and public safety in the city, calling for comprehensive municipal attention and action.
