TCS Headcount Drops by 24,000 in FY26, But CEO Sees AI as Growth Catalyst
TCS Headcount Falls 24,000 in FY26, AI Revenue Hits $2.3B

TCS Reports Significant Headcount Decline in Fiscal Year 2026

India's premier IT services provider, Tata Consultancy Services (TCS), experienced a substantial reduction in its workforce during fiscal year 2026 (FY26), with employee numbers decreasing by nearly 24,000. The company concluded the fourth quarter with a total of 584,519 employees, marking a decline of 23,460 compared to the previous year.

Restructuring and Hiring Strategies Amid Decline

Chief Human Resources Officer Sudeep Kunnumal addressed the headcount drop, clarifying that it cannot be entirely attributed to last year's organizational restructuring. He emphasized TCS's ongoing commitment to recruitment, noting that the company has already extended 25,000 campus offers and maintains its target of hiring approximately 40,000 freshers each year.

"Last year, we successfully onboarded 44,000 trainees. With 25,000 campus offers already made in India, we continue to be one of the largest recruiters in the university and market landscape," Kunnumal stated in an interview with TOI. Despite a sequential addition of 2,356 employees through lateral and fresher hiring, TCS has not disclosed any specific hiring targets for FY27.

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Completion of Layoffs and Response to Industry Predictions

TCS confirmed that its layoff cycle has concluded. The company had previously announced plans to reduce its workforce by 2% and implement stricter bench policies, which also prompted voluntary exits, particularly among mid-to-senior level employees. "The restructuring exercise was completed," the company affirmed in an official statement.

CEO K Krithivasan responded robustly to recent speculations suggesting the IT services industry might become obsolete by 2030. He argued that, contrary to such predictions, enterprises will increasingly rely on firms like TCS to maximize the benefits of artificial intelligence (AI).

AI as a Major Opportunity for Growth

Chief Operating Officer Aarthi Subramanian highlighted a growing disparity between AI technology advancements and enterprise adoption rates, which are struggling to keep pace with rapid evolution. Addressing concerns that advanced AI systems, such as Anthropic's Claude Cowork and Claude Mythos, could disrupt traditional IT services, Subramanian told ET that TCS perceives these developments as a "big opportunity."

Krithivasan acknowledged the company's recent decline but expressed confidence in its recovery trajectory. "Yes, nobody can dispute that there's a decline," he said. "However, this decline occurred in Q1 due to the conclusion of a major transformation program. Since then, we have achieved three consecutive quarters of growth. We are entering the next year with strong momentum, supported by a significant order book and mega deals. Our international revenue has also strengthened," he added.

Financial Performance and Future Outlook

TCS posted a 12% increase in net profit, reaching Rs 13,718 crore in the March quarter, while revenue grew by 9.6% to ₹70,698 crore. Sequentially, profit rose by 19.4% and revenue increased by 5.4%. These figures met or exceeded expectations after several quarters of subdued growth, bolstered by a weak rupee and substantial deal wins.

Despite this, the Indian IT giant reported its first annual revenue decline since going public, with a 2.4% drop in constant currency terms for FY26. The company achieved its highest net margin in four years and announced that AI revenue surpassed $2.3 billion. TCS recorded its highest-ever total contract value (TCV) with three large deals in the quarter and five for the year, indicating a potential turnaround amid ongoing uncertainties from the West Asia conflict. TCV stood at $40.7 billion for FY26 and $12 billion in Q4.

AI services revenue in the fourth quarter rose to $2.3 billion, up from $1.8 billion in the December quarter and $1.5 billion in the September quarter, when the category was first reported separately. During this period, TCS secured contracts with OpenAI and AMD to develop AI chip-powered data centers. Operating margin, a critical metric, expanded to 25% in FY26, the highest in four years.

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Return to Standard Salary Increments and Growth Projections

With a robust pipeline, three newly signed mega deals, and four new clients exceeding the $100 million annual revenue threshold, CEO Krithivasan indicated that TCS aims to exceed its 4.6% constant currency growth for FY26 in the upcoming year. The company has also announced a return to its standard salary increment cycle, which Krithivasan described as an implicit vote of confidence in the anticipated demand environment.