National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
The Consumer Protection Act, 1986, gave Indian consumers legal rights. But decades later, its promise remains limited. Explore the gaps in enforcement and the road ahead for consumer justice.
Dharashiv consumer forum directs police petrol pump & BPCL to pay lawyer Rs 1.5 lakh after water-mixed diesel damaged his car. Details on the landmark order inside.
Dharwad Consumer Commission orders HDFC Ergo to pay Rs 2.19 lakh claim with interest, Rs 50k compensation for mental agony. Landmark ruling for policyholders.
A Sundargarh consumer court directed an electronics store to refund Rs 19,999 plus Rs 15,000 compensation and Rs 5,000 costs for negligence after a customer was charged twice for a mobile phone. Read the full story.
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Justice G Radha Rani appointed President of Telangana State Consumer Disputes Redressal Commission, becoming India's first woman to lead a state consumer panel. Read about her landmark career.
A Bengaluru consumer commission fined Aditya Birla Health Insurance for rejecting a genuine claim citing hospital's late intimation. The firm must pay Rs 2.6 lakh with interest and compensation.
Bihar's Energy Secretary Manoj Kumar Singh mandates on-spot resolution of power complaints in weekly open house. A push for consumer-centric governance in Patna.
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
The 2025 Hong Kong Entrepreneurs Forum in Guangzhou fostered GBA collaboration, featuring key speakers and focusing on innovation and youth entrepreneurship. Discover the key outcomes.
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Top leaders & industrialists gather in Mumbai for the World Hindu Economic Forum on Dec 19-20. Theme: 'Innovation, Self-Reliance and Prosperity'. Join the discussion on growth rooted in Hindu values.
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
Haryana CM Nayab Singh Saini calls CM Window a symbol of public trust, reveals 14.12 lakh complaints resolved. Officials urged to ensure honest and timely grievance redressal.
A Bengaluru shopkeeper cheated in a Dasara chit scheme wins a legal battle. The consumer commission ordered a ₹6,600 refund with interest and ₹8,000 compensation for mental agony. Read the full story.
Uttar Pradesh has transformed its security landscape in 8 years. Now, the focus shifts to institutional reform, grievance redressal, and citizen-centric policing for lasting trust. Explore the journey.
A newly constructed road in Kharar, Mohali, damaged within days, exposing supervisory lapses & alleged fund misuse. DC orders probe, action against officials. Details inside.
Bihar govt launches Chief Secretary Public Grievance Redressal System for faster complaint resolution. Citizens can now register grievances via WhatsApp or email with strict timelines.
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Noida's District Consumer Commission orders Reliance General Insurance to pay a policyholder's Rs 51,462 claim with interest, ruling that claims cannot be rejected on mere suspicion. Learn about the landmark decision.
Trichy consumer court penalises Amazon for delivering t-shirts instead of a mini projector to a differently-abled customer. Read the full story of the legal battle and the court's order.
National SC Commission's Anju Bala says every missed call from complainants will be treated as a grievance. She urges officials in Jalandhar to address issues promptly and ensure justice.
Uttar Pradesh CM Yogi Adityanath instructs senior police officials to personally monitor grievance redressal. He gave the directive during Monday's Janata Darshan in Lucknow, hearing 42 complaints.
Ranga Reddy consumer commission mandates holiday resort to refund ₹1.8 lakh with interest and compensation for failing to honor membership commitment. Learn your consumer rights!
A Greater Noida woman wins a consumer case against Myntra. The company was ordered to refund Rs 7,009 with interest and pay Rs 4,000 in compensation for failing to process a return.