Patients Face Ordeal at IGMC Shimla Due to Non-Functional Lift
Patients at Indira Gandhi Medical College (IGMC) in Shimla experienced significant hardship after a lift in the hospital became non-functional, causing delays and physical strain for those requiring mobility assistance. The incident, reported on 29 June 2026, highlights ongoing infrastructure challenges at the state's premier healthcare facility.
Hospital Response: Alternative Arrangements Claimed
Medical Superintendent (MS) Dr. Rahul Rao acknowledged the lift malfunction but stated that other arrangements were in place to mitigate the inconvenience. He emphasized that the institution remains committed to providing quality medical services despite the technical failure. According to Dr. Rao, hospital staff were directed to assist patients in navigating the building via staircases and alternative routes.
However, patients and attendants reported difficulties, particularly for those in wheelchairs or stretchers. The non-functional lift forced many to wait longer for access to upper-floor departments, including outpatient clinics and inpatient wards.
Impact on Patients and Staff
The ordeal underscores the critical role of infrastructure in healthcare delivery. A hospital source, speaking on condition of anonymity, revealed that the lift had been out of service for several hours before repairs were initiated. The delay in restoration added to patient frustration, with some missing scheduled appointments.
Dr. Rao assured that the hospital administration is taking steps to prevent such occurrences in the future, including regular maintenance checks and contingency plans. He urged patients to report any issues to the hospital's help desk for immediate assistance.
Broader Context: IGMC's Infrastructure Challenges
IGMC Shimla, a major referral center for Himachal Pradesh, has faced recurring infrastructure problems, including power outages and water supply issues. The lift malfunction is the latest in a series of challenges that affect patient care. Local advocacy groups have called for increased funding and modernization of the hospital's facilities.
Despite these issues, Dr. Rao reiterated the hospital's dedication to patient welfare. "We are committed to ensuring that every patient receives the care they need, and we will work to address any shortcomings promptly," he stated.
