Zomato has officially responded to a viral social media post claiming that the food delivery platform sent a notification for a Rs 370 biryani order. The company clarified that the notification is fake and not generated from their system.
Viral Notification Sparks Confusion
A screenshot circulating on social media showed a Zomato notification with the text: "Your biryani order of Rs 370 has been placed. It will be delivered soon." Many users shared the image, questioning the high price for a single biryani and speculating about possible price hikes or delivery charges.
Zomato's Official Response
Taking to social media, Zomato's customer support team addressed the issue, stating: "We have seen the screenshot being shared. This notification is not from Zomato. Please do not believe such fake messages." The company urged users to verify any suspicious notifications directly through the app or website.
The clarification comes amid growing concerns about misinformation and fake alerts targeting popular platforms. Zomato emphasized that all legitimate notifications are sent only through their official channels and include specific order details such as restaurant name and order ID.
Users React to Clarification
After Zomato's response, many users appreciated the quick action, while others called for stricter measures against fake messages. Some pointed out that the notification design in the viral image did not match Zomato's current interface.
This incident highlights the need for vigilance when sharing unverified screenshots on social media. Zomato continues to advise customers to report any suspicious communications to their support team.
