Air India has issued a fresh travel advisory for passengers as severe winter fog threatens to disrupt flight operations across the country. The Tata Group-owned airline warned on Saturday that dense fog conditions are forecast to blanket Delhi and several regions in northern and eastern India, significantly reducing visibility.
Proactive Steps and Passenger Alerts
In a post on the social media platform X, formerly Twitter, Air India stated that the adverse weather is likely to impact its flight schedules across the network. The airline emphasized that it has initiated proactive measures to minimize potential disruptions caused by the low visibility.
The core of their customer-centric response is the FogCare initiative. Under this program, passengers who are booked on select flights during the critical fog-affected periods will receive advance alerts. These notifications come with crucial flexibility: affected travelers have the option to change their flights without any additional charge or to seek a full refund without penalty.
Airport Advisory and Passenger Guidance
The airline's warning follows a similar advisory from the Delhi Airport authorities. On Saturday, the airport officially announced that low visibility procedures (LVP) are currently in progress at the aviation hub. This standard protocol is activated during poor visibility to ensure safety but often leads to delays and cancellations.
Both the airport and Air India have strongly advised flyers to contact their respective airlines for the latest, real-time information on their flight status. Travelers are urged to check for updates before heading to the airport to avoid inconvenience.
Navigating the Winter Fog Season
The onset of winter brings predictable yet challenging fog conditions to the Indo-Gangetic plains, with Delhi being a major aviation bottleneck. Airlines like Air India are increasingly relying on structured programs like FogCare to manage customer expectations and provide clear solutions ahead of time. While flight schedules are at the mercy of the weather, the focus remains on communicating early and offering hassle-free alternatives to passengers caught in the seasonal travel uncertainty.