Woman Suffers Severe Burns During Facial Treatment at Kolkata Mall Parlour
Kolkata Woman Burned in Beauty Parlour Facial Mishap

Woman Endures Severe Burn Injuries During Facial Session at Kolkata Mall Beauty Parlour

A distressing incident unfolded at a beauty parlour situated within a prominent mall near Hiland Park in Kolkata, where a 32-year-old woman sustained serious burn injuries during what was supposed to be a routine facial treatment. The alarming event occurred on the evening of January 21, casting a spotlight on safety protocols within personal care establishments.

Details of the Traumatic Beauty Parlour Incident

According to official police sources and the subsequent complaint lodged by the victim, the woman visited the beauty parlour located on the second floor of the mall at approximately 6:30 PM on Thursday. She had scheduled a standard facial procedure, expecting a relaxing experience. However, the session took a harrowing turn when an employee, reportedly handling a bowl filled with hot, steaming water, accidentally dropped it directly onto the customer's face and neck.

The immediate aftermath was marked by intense pain, visible redness, and significant burn injuries affecting multiple areas including her face, neck, and shoulder. The severity of the burns necessitated urgent medical attention, highlighting the potential dangers associated with beauty treatments involving heated substances.

Legal and Investigative Actions Following the Complaint

In response to the incident, the aggrieved woman formally approached the authorities, alleging clear negligence on the part of the parlour staff. Her complaint prompted initial documentation through a general diary entry at the Survey Park Police Station on January 23. Building on this preliminary step, law enforcement officials have since registered a First Information Report (FIR), officially launching a thorough investigation into the circumstances surrounding the accident.

The ongoing probe aims to ascertain the exact sequence of events, evaluate adherence to safety standards at the parlour, and determine liability. This case underscores the critical importance of stringent safety measures in beauty and wellness centres to prevent such unfortunate occurrences.

As the investigation progresses, the incident serves as a stark reminder for both consumers and service providers about the inherent risks in cosmetic procedures and the imperative of maintaining vigilant operational practices.