Long Distances, Poor Connectivity & Costly Cabs: How Indian Airports Fail Passengers on Last Mile
Indian Airports' Last-Mile Failures: Connectivity Issues & High Costs

India's major airports are increasingly facing criticism for failing to provide adequate last-mile connectivity, leaving passengers grappling with long distances, poor public transport options, and exorbitantly priced cab services. This systemic issue highlights a significant gap in the country's aviation infrastructure, where world-class terminals are often marred by inadequate ground transportation links.

The Bengaluru Case Study: Kempegowda International Airport's Connectivity Woes

Kempegowda International Airport (KIA) in Bengaluru serves as a stark example of these widespread problems. Despite being one of India's busiest airports, KIA has long suffered from sparse public transport options that fail to meet passenger demand. The airport railway station, intended to provide seamless connectivity, remains largely deserted due to multiple operational shortcomings.

Abandoned Infrastructure and Poor Frequency

The railway station at KIA presents a particularly troubling picture of underutilized infrastructure. Ticketing booths often stand abandoned, creating confusion and inconvenience for travelers attempting to use rail services. More critically, the poor frequency of trains means passengers face extended waiting periods, making this theoretically convenient option practically unusable for time-sensitive air travelers.

The Costly Alternatives: Cabs and Private Transport

With public transport proving unreliable, passengers are forced to turn to expensive alternatives. Cab services from KIA to Bengaluru city command premium prices, significantly increasing travel costs for both domestic and international passengers. This financial burden disproportionately affects budget travelers and creates an additional barrier to air travel accessibility.

Broader Implications for Indian Aviation

This connectivity crisis extends beyond Bengaluru to affect multiple Indian airports. The fundamental problem lies in the disconnect between airport development and transportation planning, where massive investments in terminal infrastructure aren't matched by corresponding improvements in ground connectivity.

The consequences are multifaceted:

  • Increased travel costs for passengers who must rely on private transport
  • Extended travel times due to inadequate public transport frequency
  • Reduced airport accessibility for passengers from certain city areas
  • Negative impact on India's tourism and business travel sectors
  • Environmental concerns from increased private vehicle usage

Urban Planning and Integration Challenges

Many Indian airports, including KIA, were developed on city outskirts to accommodate expansion needs, creating inherent distance challenges. However, the failure to develop robust transportation corridors alongside airport development has exacerbated these geographical disadvantages. The situation calls for better integration between urban planning authorities, transportation departments, and airport operators.

Potential Solutions and the Road Ahead

Addressing these last-mile connectivity issues requires coordinated efforts across multiple stakeholders. Improved frequency of existing rail and bus services represents the most immediate solution, while long-term planning should focus on developing dedicated airport express corridors.

Key areas for improvement include:

  1. Increasing frequency and reliability of airport rail services
  2. Developing integrated ticketing systems for multimodal transport
  3. Implementing regulated pricing for airport cab services
  4. Creating dedicated bus lanes for airport connectivity
  5. Developing last-mile connectivity solutions like shuttle services

As India continues to expand its aviation infrastructure, addressing these ground transportation gaps will be crucial for creating truly world-class airport experiences. The current situation at Kempegowda International Airport serves as both a warning and an opportunity for other Indian airports to prioritize last-mile connectivity in their development plans.