The sweet melody of the "I love Sprinkles" jingle has fallen silent. Sprinkles Cupcakes, the iconic American bakery brand renowned for pioneering the 'cupcake ATM' vending machines, has officially shut down all operations after a 20-year run. The closure, announced on December 30, marks the end of an era for a company that grew from a home kitchen to a national phenomenon.
From Kitchen Startup to National Fame
The story of Sprinkles Cupcakes began in 2005 when its founder, Candace Nelson, started baking after losing her job. The first physical store opened in a modest Beverly Hills location that was previously a sandwich shop. From these humble beginnings, the brand skyrocketed to fame, becoming a beloved name across the United States. Candace Nelson sold the company to the private equity firm KarpReilly LLC in 2012, by which time it had expanded to 10 locations nationwide.
Expressing her personal connection to the brand, Nelson stated, "Even though I sold the company over a decade ago, I still have such a personal connection to it, and this isn't how I thought the story would go." The company's website has removed all product listings and location information, confirming the permanent closure.
The Viral Cupcake ATM and Social Media Mourning
A significant part of Sprinkles' unique identity was its innovative cupcake-dispensing machines, often called "cupcake ATMs." Placed in malls and airports, these vending machines briefly became a viral sensation on TikTok. The experience was punctuated by a catchy, repetitive jingle as a mechanical arm delivered the dessert. Following the closure announcement, loyal fans and customers took to social media platforms to share their disappointment and lament the loss of the beloved brand.
The Shadow of Private Equity Investment
While neither KarpReilly LLC nor Candace Nelson provided a specific reason for the shutdown, the move has sparked conversations about the role of private equity in the restaurant and retail sector. KarpReilly, which owns dozens of companies across health food delivery, kombucha, and protein shakes, did not respond to requests for comment. Data from PitchBook reveals that private equity firms have invested a staggering $94.5 billion in restaurants between 2014 and 2024, dramatically expanding their influence.
On social media, many outraged fans linked the closure to a larger, worrying trend. They pointed out that private equity firms often purchase popular restaurant and retail chains—such as Red Lobster or TGI Fridays—only for those brands to later file for bankruptcy or shut down entirely. The demise of Sprinkles Cupcakes, with its cult following and innovative concept, is seen by many as the latest casualty in this pattern, leaving a void in the world of specialty desserts and a lesson on the impact of investment models on beloved consumer brands.