Mumbai's SRA has surveyed over 8.8 lakh slum homes, collecting biometrics from 6.1 lakh residents. The crucial survey, key to slum rehabilitation, will now extend into 2026. Read the latest updates.
Indian startup Joyzai unveils its AI-powered chatbot designed to transform customer service by eliminating frustration and boosting satisfaction for businesses. Discover how.
Karnataka's forest minister Eshwar Khandre announced 70% completion of the state's deemed forest survey, a critical step for conservation and land-use clarity. Read the latest updates.
A Blinkit delivery agent's simple, personal New Year wish written on a customer's receipt sparks a viral wave of joy and appreciation online. Read this heartwarming story.
Jeff Bezos credits Amazon's trillion-dollar success to an 'obsessive, compulsive focus on the customer' over competitors. He also advises youth to work at McDonald's for foundational skills. Read more.
Goa government begins a landmark digital land survey this month to update records and issue Urban Property Cards (UrPro) in Panaji, Margao, and Cuncolim. Learn about the process and how landowners can participate.
Mangaluru City Corporation starts a detailed ward-wise property survey to identify all holdings and improve tax revenue. The drive aims to bring clarity to nearly 90,000 pending properties.
The Congress party alleges conflict of interest in GRAAM's survey, questioning its founder's govt role. GRAAM asserts its professional, apolitical stance. Read the full details.
Vadodara Airport achieves an impressive 4.98/5 score, securing second rank in India's AAI customer satisfaction survey. Discover how it topped Gujarat!
Microsoft had a secret internal line where operators answered as 'Bill Gates's office' to placate irate customers. Veteran engineer Raymond Chen reveals the clever support protocol. Read the full story.
Ludhiana district administration initiates a detailed ground survey in Lal Dora areas to identify illegal constructions and encroachments. The move aims to enforce building bylaws and ensure planned development.
A 16-year-old Indian-origin startup founder in Canada faced threats from a customer over a 30-second technical issue. Om Patel's story highlights the challenges young entrepreneurs face. Read more about the incident and community support.
Visakhapatnam International Airport reports strong 9.29% passenger growth from Jan-Nov 2025, handling over 27.5 lakh flyers. It ranks 9th nationally for customer satisfaction. Read more about its hub ambitions.
Giridih police arrested three inter-state cybercriminals from Telkhari forest for amassing property worth over Rs 85 lakh through fraud. Details on their modus operandi inside.
RBI mandates banks to clear KYC update delays, warns against routine rejections to combat fraud and mis-selling. New AI tools like MuleHunter.ai deployed. #Banking #RBI #CustomerProtection
Jharkhand modifies DAHAR 2.0 school survey to include 'Other' religion option following Adivasi objections over exclusion of tribal identities like Sarna. Details inside.
Axis Max Life Insurance deploys Agentic AI, slashing customer query resolution time by 30%. Discover how this tech enhances service and boosts efficiency.
Prayagraj Airport's passenger satisfaction score leaps, ranking 12th nationally. Discover how UP airports like Bareilly and Ayodhya also excelled in the latest AAI survey.
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
Participate in India's Biggest Habit Index survey for a chance to win a ₹5000 Amazon voucher. Share your daily routines and contribute to a national study.
AIBEA demands disciplinary action for customers abusing bank staff, highlights recruitment slowdown's impact on CASA deposits, and reaffirms opposition to bank privatisation. Read key insights from the Pune conference.
The Delhi government has notified the Abadi Deh survey rules, a key step to regularise residential land in 1,031 villages. Learn how this impacts property rights and development.
ASBL successfully organized India's biggest real estate event in Delhi, bringing together thousands of customers. The event celebrated homeownership and showcased future projects.
A low-flying aircraft over Trichy caused panic among residents. Officials confirm it's a GSI aerial mineral survey. Details on the operation and public reaction inside.
Andhra Pradesh government initiates a door-to-door Unified Family Survey (UFS) to update household records, ensuring timely welfare scheme delivery and efficient governance. Citizens urged to cooperate.
UPPCL increases Noida helpdesks to 11 under Urban Restructuring Plan, resolves 978 of 1,575 complaints swiftly. New system cuts response time for supply issues to 1-2 hours. Read more.
Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.
GVMC introduces an online system for survey certificates for plots & buildings, ending manual visits. Get your certificate within 7 days. Apply now on the official website.
A session in Ludhiana addressed rising cyber frauds targeting Gen Z. Experts from Punjab Police and banking outlined protective measures. Learn how to safeguard your digital identity.
IndiGo begins contacting passengers impacted by December flight disruptions for ₹10,000 travel vouchers. Learn who is eligible and the process for those who booked via partners.