Limits of India's Consumer Protection Act, 1986
The Consumer Protection Act, 1986, gave Indian consumers legal rights. But decades later, its promise remains limited. Explore the gaps in enforcement and the road ahead for consumer justice.
Category : Search result: consumer dispute redressal commission
Rs 1.5 Lakh Compensation for Water-Adulterated Diesel
Dharashiv consumer forum directs police petrol pump & BPCL to pay lawyer Rs 1.5 lakh after water-mixed diesel damaged his car. Details on the landmark order inside.
Consumer Forum fines HDFC Ergo for denying insurance claim
Dharwad Consumer Commission orders HDFC Ergo to pay Rs 2.19 lakh claim with interest, Rs 50k compensation for mental agony. Landmark ruling for policyholders.
Sundargarh consumer court fines store Rs 40k for double billing
A Sundargarh consumer court directed an electronics store to refund Rs 19,999 plus Rs 15,000 compensation and Rs 5,000 costs for negligence after a customer was charged twice for a mobile phone. Read the full story.
Odisha School Dept Weekly Grievance Hearings Every Monday
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
Man Threatens Self-Immolation at Lucknow Grievance Meet
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Panchkula villagers' chemical leak complaint addressed by minister
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Justice G Radha Rani Heads Telangana Consumer Commission
Justice G Radha Rani appointed President of Telangana State Consumer Disputes Redressal Commission, becoming India's first woman to lead a state consumer panel. Read about her landmark career.
Doctors to Pay Rs 1.35 Lakh for Failed Tubectomy
Haridwar consumer commission orders two doctors to compensate a woman who became pregnant after a tubectomy. The case highlights medical accountability and patient distress. Read the full story.
Insurer fined for denying claim over hospital paperwork delay
A Bengaluru consumer commission fined Aditya Birla Health Insurance for rejecting a genuine claim citing hospital's late intimation. The firm must pay Rs 2.6 lakh with interest and compensation.
Madurai's Smart App Faces Public Hesitation
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
PNGRB Rolls Out Consumer Protection Rules for Oil & Gas
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
Govt Enforces Strict IT Rules for Social Media, OTT Accountability
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Kaushambi Police's Daily Virtual 'JanSunwai' Shows Results
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
Haryana CM Stresses Transparency on Public Grievance Portal
Haryana CM Nayab Singh Saini calls CM Window a symbol of public trust, reveals 14.12 lakh complaints resolved. Officials urged to ensure honest and timely grievance redressal.
Consumer Commission Orders Refund & ₹8k Compensation in Bengaluru Chit Fraud
A Bengaluru shopkeeper cheated in a Dasara chit scheme wins a legal battle. The consumer commission ordered a ₹6,600 refund with interest and ₹8,000 compensation for mental agony. Read the full story.
UP Police's Next Challenge: Building Trust Beyond Crime Control
Uttar Pradesh has transformed its security landscape in 8 years. Now, the focus shifts to institutional reform, grievance redressal, and citizen-centric policing for lasting trust. Explore the journey.
Kharar Road Damaged Days After Build, Officials Under Scanner
A newly constructed road in Kharar, Mohali, damaged within days, exposing supervisory lapses & alleged fund misuse. DC orders probe, action against officials. Details inside.
Bihar's New Grievance Portal: Resolve Issues in 72 Hrs
Bihar govt launches Chief Secretary Public Grievance Redressal System for faster complaint resolution. Citizens can now register grievances via WhatsApp or email with strict timelines.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
TNSTC ordered to pay ₹20k after leaving passenger behind
A Chennai woman and her daughter were left stranded by a TNSTC bus. The Consumer Commission ordered ₹20,000 compensation for negligence and missing belongings. Read the full story.
Consumer Panel: Insurer Can't Override Doctor's Treatment Call
Ghaziabad consumer commission orders Star Health to pay Rs 50k claim, rules treatment method is for doctors, not insurers, to decide. Read the full verdict details.
Consumer Panel Orders Insurer to Settle Rs 51,000 Mediclaim
Noida's District Consumer Commission orders Reliance General Insurance to pay a policyholder's Rs 51,462 claim with interest, ruling that claims cannot be rejected on mere suspicion. Learn about the landmark decision.
Amazon Fined Rs 35,000 by Trichy Consumer Court
Trichy consumer court penalises Amazon for delivering t-shirts instead of a mini projector to a differently-abled customer. Read the full story of the legal battle and the court's order.
SC Commission to Act on Every Missed Call Complaint
National SC Commission's Anju Bala says every missed call from complainants will be treated as a grievance. She urges officials in Jalandhar to address issues promptly and ensure justice.
Yogi Adityanath orders senior police to monitor public complaints
Uttar Pradesh CM Yogi Adityanath instructs senior police officials to personally monitor grievance redressal. He gave the directive during Monday's Janata Darshan in Lucknow, hearing 42 complaints.
Court orders insurer to pay Rs 3.9 lakh claim after 23-year policy
A Rajkot woman's insurance claim for knee surgery was rejected as 'experimental.' After 23 years of premiums, the consumer court ruled in her favour. Read the full story.
Hyderabad consumer court orders ₹1.8 lakh resort refund
Ranga Reddy consumer commission mandates holiday resort to refund ₹1.8 lakh with interest and compensation for failing to honor membership commitment. Learn your consumer rights!
Myntra ordered to refund Noida woman for lehengas
A Greater Noida woman wins a consumer case against Myntra. The company was ordered to refund Rs 7,009 with interest and pay Rs 4,000 in compensation for failing to process a return.
Vacant Posts in Consumer Commissions Hurt Trust
Unfilled positions in consumer redressal systems undermine trust as service failures evolve. Learn how vacancies impact consumer protection mechanisms and what needs urgent attention.
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