Wisely AI Achieves Landmark Milestone in Protecting Indonesian Telecom Users
In a significant development for digital security, Tanla Platforms Limited has announced a major impact milestone for its AI-native platform, Wisely AI, following an event hosted by Indosat Ooredoo Hutchison (IOH) in Indonesia. The platform has demonstrated exceptional results in safeguarding communications for over 100 million users in the region.
Unprecedented Scale of Protection
Within just the first six months of deployment, Wisely AI has analyzed more than 11 billion communications across Indosat's network. This extensive analysis led to the identification of over 2 billion spam and scam interactions, showcasing the platform's robust capabilities in real-time threat detection.
Key achievements highlighted include:
- Detection of more than 2 million malicious senders and CTAs, including harmful URLs.
- Prevention of an estimated USD 500 billion in potential financial losses for users.
- AI model efficacy reaching 99%, with decisions made in milliseconds to ensure swift protection.
Building a Secure Digital Ecosystem
Wisely AI serves as an AI nerve center, powering multiple solutions for Indosat. The telecom giant has integrated anti-spam and anti-scam features both at the network level and within mobile applications on user handsets. This integration enables proactive, real-time protection across all communication channels, including the newly extended coverage to VoIP services.
Independent market research has validated the success of this initiative, with over 95% of customers reporting feeling more protected and industry-leading customer experience scores being achieved.
Leadership Insights on the Collaboration
Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, emphasized the importance of this technological advancement. "Mobile phones have become an essential part of daily life for Indonesians. Through collaboration with technology partners like Tanla, we are delivering more proactive and adaptive protection. AI technology in our network helps filter threats before they can impact our customers," he stated.
Uday Reddy, Founder, Chairman and CEO of Tanla Platforms Limited, expressed enthusiasm about the platform's performance. "Wisely AI is a first of its kind AI-native platform deployed at this scale. We are excited by the results Indosat is witnessing, driven by our AI technology, deep telco expertise, and close ecosystem collaboration. The success of customers like Indosat is translating into strong interest from other telcos across Southeast Asia and EMEA," he remarked.
Setting a New Benchmark in Telecommunications
The partnership between Tanla and Indosat illustrates how AI can be leveraged at a national scale to secure communications in real time, establishing a new benchmark for trust and safety in the telecommunications industry. This initiative not only protects users from financial harm but also enhances overall digital security, paving the way for similar implementations globally.
