Times of India Introduces 'Hack of the Day' for Everyday Solutions
The Times of India has unveiled a new weekday series titled 'Hack of the Day,' designed to provide quick and practical solutions to common daily hassles. This initiative aims to help readers save time, money, and reduce stress by leveraging accessible tools and features, ranging from government websites to everyday applications. In essence, it offers simple fixes for smarter living, making daily challenges more manageable.
Addressing Government Grievances with the Public Grievance Portal
Dealing with government departments can often be a frustrating experience, especially when complaints seem to go unheard or unresolved. Whether it involves public sector undertakings (PSUs), banks, railways, telecom providers, or central ministries, citizens require a reliable method to raise issues and ensure accountability. The Public Grievance Portal (PG Portal) serves as an official platform that addresses this need, allowing individuals to lodge complaints and track their progress until resolution.
What the PG Portal Solves
The PG Portal ensures that complaints against central government bodies are handled in a time-bound and transparent manner. Instead of physically chasing offices or submitting paper applications, citizens can file grievances online, upload supporting documents, and monitor the status of their cases. Most departments are required to respond within 30 days, and if a case remains unresolved, it can be escalated directly through the portal, preventing grievances from being lost in bureaucratic systems.
Quick Steps to Use the PG Portal
- Visit the official website at pgportal.gov.in.
- Register or log in using your mobile number or email address.
- Click on “Lodge Public Grievance” and select the relevant ministry or department.
- Describe your issue clearly and upload any necessary supporting documents.
- Submit the complaint and use the provided registration number to track its progress.
Response Timeline and Escalation
Most government departments aim to respond to complaints within 30 days. If your case is not resolved within this period, the portal allows for direct escalation, ensuring continuous follow-up and accountability. This feature helps maintain transparency and efficiency in addressing public concerns.
About the Author
TOI Tech Desk
The TOI Tech Desk is a dedicated team of journalists committed to delivering the latest and most relevant news from the world of technology to readers of The Times of India. Their coverage spans a wide spectrum, including gadget launches, reviews, trends, in-depth analysis, exclusive reports, and breaking stories that impact technology and the digital universe. From how-tos to updates on AI, cybersecurity, personal gadgets, and platforms like WhatsApp, Instagram, and Facebook, the TOI Tech Desk provides accurate and authentic news.
