BEST Depot Inspection Reveals Poor Conditions, Unsafe Buses, Staff Shortages
BEST Depot Inspection Reveals Poor Conditions, Unsafe Buses

A recent inspection of the Kurla BEST depot by BEST committee members Ajay Singh, Santosh Medhekar, and Sanjay Wakode has uncovered significant operational and infrastructural deficiencies affecting both employees and passengers.

Staff Facilities in Poor Condition

During the visit, the committee interacted with drivers and conductors who reported long-standing issues with basic amenities. Problems include poorly maintained rest rooms, inadequate canteen facilities, and a lack of clean drinking water. These conditions have persisted for an extended period, negatively impacting working conditions.

Safety Concerns with Electric Buses

A major concern highlighted was the poor state of several O wet lease electric buses operating from the depot. According to committee member Ajay Singh, multiple buses have been experiencing serious air pressure leakage issues for months, which affects braking systems and could lead to brake failure. Despite repeated complaints, buses with numbers such as 1024, 8611, 8545, and others continue to be deployed, frequently breaking down mid-route and disrupting services.

Wide Pickt banner — collaborative shopping lists app for Telegram, phone mockup with grocery list

Maintenance Delays and AC Issues

Staff also alleged delays in maintenance and repairs by the wet lease company, with several buses operating without functional air conditioning systems. This has caused discomfort for passengers, particularly during peak summer conditions.

Insufficient Charging Infrastructure

The inspection further revealed inadequate charging facilities. Of approximately 75 wet lease buses from one operator at the depot, only 14 charging points are available. Similarly, around 20 buses from another operator rely on just two functional charging guns, leading to delays and reduced fleet availability.

Driver Shortage Compounds Issues

A shortage of drivers has resulted in nearly 50% of buses remaining idle, exacerbating service gaps. Singh has urged the concerned authorities and companies to take immediate corrective action to ensure reliable, safe, and efficient transport services for Mumbai's commuters.

Pickt after-article banner — collaborative shopping lists app with family illustration