The Regional Passport Office (RPO) in Lucknow has officially discontinued its public grievance redressal programme that was previously conducted every Wednesday. This decision means that no public interaction or grievance hearing sessions will be held on Wednesdays at the office premises.
Revised Schedule for Grievance Redressal
Passport applicants can continue to avail grievance redressal services on Monday, Tuesday, Thursday, and Friday, following the existing schedule. The Wednesday sessions have been permanently removed from the weekly calendar.
Official Statement from RPO Lucknow
In an official statement, the RPO Lucknow advised all applicants to use only official channels for passport-related information, complaints, and assistance. These include:
- Passport Seva Portal – The primary online platform for all passport services.
- Designated Helplines – Official phone numbers for direct support.
- WhatsApp – +91 9454004092 for queries and assistance.
- Email – grv.rpolucknow@mea.gov.in for written complaints and inquiries.
- Official Social Media Handles – Verified accounts for updates and support.
The statement further emphasised that applicants must avoid unofficial sources and rely solely on authorised platforms for support. This move aims to streamline grievance handling and ensure that all interactions are properly documented and addressed.
For those seeking additional information, the RPO also provides updates on related services such as gold rates, silver rates, bank holidays, public holidays, AQI, weather, and fuel prices in Lucknow through its official channels.
