Karnataka Health Minister U T Khader has issued a stern warning to Arogya Mitras, stating that strict disciplinary action will be taken against those who demand payments from patients under the Ayushman Bharat Arogya Karnataka scheme. The minister emphasized that these healthcare facilitators were appointed specifically to ensure that quality medical services reach the underprivileged without any financial burden.
Role of Arogya Mitras
Arogya Mitras are designated personnel responsible for assisting beneficiaries of the Ayushman Bharat Arogya Karnataka scheme. Their primary role is to guide patients through the process of availing free healthcare services, including hospitalization and treatment at empanelled hospitals. Khader reiterated that their duties must be performed with utmost integrity and efficiency.
Zero Tolerance for Violations
The minister made it clear that any deviation from the prescribed norms would not be tolerated. He directed health officials to conduct regular monitoring and surprise checks to ensure compliance. Patients who face any form of coercion or illegal charges are encouraged to report such incidents immediately to the authorities.
- Arogya Mitras must not collect any fees from patients.
- Strict action, including termination, will be taken for violations.
- Helplines have been set up for grievance redressal.
Background of the Scheme
The Ayushman Bharat Arogya Karnataka scheme is a flagship health insurance program aimed at providing cashless treatment to economically weaker sections. It covers a wide range of medical procedures and aims to reduce out-of-pocket healthcare expenses for the poor.
Government's Commitment
Khader assured that the state government is committed to the successful implementation of the scheme and will ensure that no beneficiary is denied their entitled benefits. He urged all stakeholders to cooperate in making the initiative a success.
This warning comes amid reports of irregularities in some districts where patients were allegedly asked to pay for services that are supposed to be free. The health department has been instructed to investigate such cases promptly.
