Reliance's JioMart Aims for Second Spot in India's Quick Commerce Race
JioMart Targets #2 in Quick Commerce, Rivals Await Results

Reliance's JioMart Sets Sights on Becoming India's Second-Largest Quick Commerce Player

Reliance Industries made a bold statement on Thursday. The company declared that JioMart is firmly on track to secure the position of India's second-largest quick commerce platform. This announcement highlights the fierce competition heating up among rapid-delivery services across the country. The timing is notable, as key rivals have yet to release their latest quarterly financial results.

JioMart Shows Impressive Growth Metrics

During its recent earnings presentation, Reliance shared some striking numbers for JioMart's hyperlocal commerce division. In the December quarter, the platform achieved a daily order run-rate of approximately 1.6 million. This represents a significant surge in activity.

Online average daily orders jumped by 53% compared to the previous quarter. More impressively, orders skyrocketed by over 360% when measured against the same period last year. The customer base expanded substantially as well, with JioMart adding 5.9 million new users during this timeframe.

Expanding Reach and Infrastructure

JioMart has dramatically widened its operational footprint. The service now reaches customers across 5,000 different pin codes throughout India. This extensive coverage is supported by a robust network of more than 3,000 stores. These stores are strategically located in over 1,000 cities nationwide.

Reliance emphasized its ongoing efforts to strengthen this infrastructure. The company is actively expanding its network of dark stores. These fulfillment centers are crucial for reducing delivery distances and improving speed for customers. Faster deliveries remain a key battleground in the quick commerce sector.

Market Position and Competitive Landscape

While outlining its ambitious goal, Reliance did not provide specific market-share data. The company also refrained from giving a concrete timeline for when JioMart might actually achieve the number two spot. This leaves some questions unanswered as the competition unfolds.

The main rivals, Blinkit and Swiggy Instamart, are still preparing to announce their latest quarterly performance. Based on the most recent public data from the second quarter, Blinkit's total orders implied a daily run-rate of about 2.4 million. Swiggy Instamart's figures suggested roughly 1.1 million daily orders during that period.

It is important to note that these are broad comparisons. Direct, like-for-like analysis is challenging because delivery intensity, geographic coverage, and reporting periods can vary significantly between different platforms. Each company operates under its own unique model and metrics.

Intensifying Competition and Disputed Claims

The battle for market share in India's quick commerce space has grown increasingly intense in recent months. Various estimates and claims about who leads the pack have become hotly contested topics.

In November, Swiggy publicly dismissed certain media reports. These reports had suggested shifting market dynamics between Swiggy's Instamart unit and another player, Zepto. Swiggy labeled these reports as "baseless and unreliable" in an official filing with stock exchanges.

The company clarified that the media story was based on an internal memo from a financial institution. This memo referenced data from research firm Redseer. Swiggy stated that Redseer had not shared any such market-share information with the institution. Swiggy urged investors and the public to rely solely on the company's official disclosures. It noted that the cited numbers did not align with its own internal research findings.

The quick commerce sector in India continues to evolve at a rapid pace. With JioMart pushing hard for growth and established players defending their turf, consumers can expect even more innovation and competitive offerings in the months ahead. The race for dominance is far from over.