The Directorate General of Civil Aviation (DGCA) has introduced stricter regulations for foreign airlines operating flights to and from India. Under the new rules, the regulator can revoke or suspend a foreign carrier's authorisation for failing to meet safety standards or other lapses.
Key Changes in Regulations
In one of his first orders, DGCA chief Vir Vikram Yadav mandated that foreign airlines must nominate or appoint a local representative to liaise with the regulator. Previously, the DGCA had limited oversight over foreign carriers, while Indian airlines were bound by consumer protection rules. This gap has now been addressed.
Passenger Grievance Redressal
Foreign airlines are now required to establish an effective passenger grievance redressal mechanism. They must maintain a complaints database and submit periodic reports to the DGCA. This ensures that passengers flying on foreign carriers have a clear channel for complaints and resolution.
Grounds for Revocation or Suspension
The DGCA can cancel or suspend authorisation if the ownership and control of the airline are not vested with the designating country, or if the airline fails to maintain safety and security standards. Unless the situation is urgent, the DGCA will consult with the designating government before taking action.
Impact on Operations
If a foreign airline fails to operate scheduled services to or from an Indian airport for four consecutive traffic seasons, its authorisation for that airport will be deemed suspended. Additionally, foreign airlines must apply for additional flights at least seven working days in advance and ensure they comply with bilateral traffic rights and approved airport slots.
Industry Perspective
Industry insiders view these changes as India flexing its aviation muscle. With domestic carriers like IndiGo and Air India expanding their networks, India's reliance on foreign airlines is decreasing. The new rules level the playing field and enhance regulatory oversight, ultimately benefiting passengers and safety standards.
