The Uttar Pradesh Real Estate Regulatory Authority (UP RERA) has introduced an online complaint-filing facility on its official portal. This new feature allows allottees and homebuyers to file grievances against promoters and developers who demand arbitrary transfer charges during allotment transfers.
Amendments to UP RERA Act
The move follows recent amendments to the UP RERA Act, which prescribe the maximum permissible transfer and processing charges that promoters can levy in allotment transfers and succession cases. A UP RERA official stated, "Under the amended Regulation 47(c) of the UP RERA Act, promoters are prohibited from executing any new or revised agreement for sale or lease with the assignee or successor-in-interest. The amendment provides significant relief in family transfer cases."
Charges for Succession Cases
In succession cases arising from the death of an allottee, promoters cannot charge a processing fee exceeding Rs 1,000 if the successor-in-interest is a family member. The successor must submit the original allottee’s death certificate, a succession certificate from a competent authority, and no-objection certificates from surviving legal heirs.
Charges for Non-Family Transfers
Where the transfer is to a non-family member, the processing fee is capped at Rs 25,000. The official added, "In cases where the assignee or successor-in-interest is not a family member, the promoter cannot charge more than Rs 25,000."
How to File a Complaint
To file a complaint, allottees must log in to the UP RERA portal and select the e-court option. Under the relief sought section, complainants can select “unlawful transfer charges” to initiate proceedings.
