In Bengaluru, a significant change is happening at many automated teller machines. These ATMs no longer have security guards on duty. Instead, they depend entirely on closed-circuit television cameras for monitoring.
Why Are Guards Disappearing from ATMs?
Banks and financial institutions cite cost-cutting as the main reason. Hiring guards involves recurring expenses like salaries and benefits. Cameras offer a cheaper, one-time investment with lower maintenance costs.
This trend is not isolated to a few locations. Reports indicate it is spreading across various neighborhoods in the city. From busy commercial areas to quieter residential zones, the shift is noticeable.
Public Reaction and Safety Worries
Residents and customers express growing unease. They feel less secure when using ATMs without a physical guard present. Incidents of theft and vandalism have fueled these fears.
One local user shared, "I avoid ATMs at night if I don't see a guard. Cameras might record a crime, but they don't prevent it." This sentiment echoes among many Bengaluru citizens.
Effectiveness of CCTV Surveillance
CCTV cameras provide continuous recording. They can capture evidence in case of illegal activities. However, critics argue this is a reactive measure.
Cameras lack the deterrent effect of a human guard. A visible security person can often stop crimes before they occur. Without that presence, ATMs become softer targets for criminals.
Banking Industry's Stance
Bank officials defend the move towards camera-based security. They highlight advancements in technology. Modern systems include features like real-time alerts and remote monitoring.
"We are adopting smarter security solutions," a bank representative stated. "Cameras, when integrated with alarm systems, offer robust protection."
Yet, this assurance does not fully calm public nerves. People question whether cost savings should compromise safety.
Recent Incidents Highlight Risks
Several ATM-related crimes have been reported in Bengaluru recently. These include cash thefts and machine tampering. In many cases, the absence of guards was noted.
Police data shows a slight uptick in such incidents over the past year. Authorities acknowledge the challenge but emphasize the role of technology in investigations.
Looking Ahead: Balancing Cost and Security
The debate continues between economic efficiency and public safety. Some suggest a hybrid model. This could involve guards during peak hours and cameras at other times.
Others call for stricter regulations. They want mandates ensuring a minimum security standard for all ATMs, regardless of location.
For now, Bengaluru's ATMs stand as a test case. The city watches to see if cameras alone can safeguard these essential financial points.
