Andhra Pradesh Refuses to Disclose Google Data Centre MoU
The Andhra Pradesh government has declined to make public the MoU with Google for its $15 billion AI data centre in Visakhapatnam. Explore the details and implications.
Category : Search result: customer data platform
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
Trainzilla: All-in-One Platform for Fitness Trainers Launches
Trainzilla, India's first integrated business platform for fitness professionals, launches to streamline client management, payments, and branding. Discover how it empowers trainers.
Trainzilla: India's First All-in-One Platform for Fitness Pros
Trainzilla launches as India's first comprehensive business platform for fitness trainers, offering tools for scheduling, payments, and client management. Discover how it empowers fitness professionals.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Telangana Gig Workers Act Faces Legal Hurdle Over Cess
Telangana govt seeks legal opinion as its Gig Workers Act's cess provision may clash with Central labour codes. Will the state law be revised? Read for details.
India's DPDPA Rules: A Compliance Challenge
India's Digital Personal Data Protection Act Rules are now out, but businesses face a complex path to compliance. We explore the key hurdles, from consent to cross-border data flows.
Coupang Data Breach Impacts 33.7 Million Customers
South Korea's top e-commerce giant Coupang apologises after a massive data breach leaks personal details of 33.7 million users. Learn about the investigation and how to protect yourself.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Understanding India's Digital Personal Data Protection Act 2025
India's DPDP Act 2023 empowers citizens with data rights while establishing business obligations. Learn how this landmark legislation protects your digital privacy and transforms data governance.
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Vahan Database Shows 117 Data Anomalies in Vehicle Records
NIC discovers 117 anomalies in Vahan database including 1,500 EVs registered before 1996. Government launches massive data cleansing exercise to identify operational vehicles and improve policy planning.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
OpenAI API User Data Exposed in Third-Party Breach
OpenAI confirms limited API user data exposed in Mixpanel security incident. No sensitive information compromised. Learn how to protect yourself from phishing attacks.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
IGNOU Launches AI & Data Courses with GIZ
IGNOU partners with German agency GIZ to launch two micro-credential courses on AI and Data for non-tech students, available on SWAYAM from January 2026.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Nonprofit Overcomes Data Fragmentation with Domo AI
Rising Star Outreach adopted Domo AI platform to unify data across 100+ Indian communities, transforming healthcare, education and development programs. Discover how real-time insights are driving social impact.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
TPG invests $1bn in TCS data centre business
American PE giant TPG invests $1 billion in TCS's data centre subsidiary HyperVault AI. Tata Group executive Deepesh Nanda to lead the new AI infrastructure venture targeting 1GW capacity by 2031.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
WeekMate Launches Integrated Work Platform for Businesses
WeekMate revolutionizes business operations with its integrated work platform featuring AI tools, project management, and communication solutions. Discover how it transforms workplace efficiency.
Bitespeed AI Voice Agents See Rapid Enterprise Adoption
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
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