Sex Educator Seema Anand: Consent is an Ongoing Process
Sexual health educator Seema Anand discusses her new book 'Speak Easy', the role of shame in sexuality, and why consent must be a continuous, vocal agreement.
Category : Search result: customer consent banking
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Kerala HC allows Thrikkakara waste plant process to continue
Kerala High Court allows Thrikkakara municipality to proceed with PCB consent for a waste plant, overturning a stay. The case involves a 1999 land undertaking. Read the full legal details.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Sanchar Saathi App Mandate Raises Privacy Concerns
Legal experts question the DoT's mandatory pre-installation of Sanchar Saathi app, citing violation of privacy rights and lack of user consent. Read the full analysis.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
India's DPDPA Rules: A Compliance Challenge
India's Digital Personal Data Protection Act Rules are now out, but businesses face a complex path to compliance. We explore the key hurdles, from consent to cross-border data flows.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Bhopal Court Acquits Man in Marriage Case After 4 Years
A tribal youth in Bhopal was acquitted of rape charges after a 4-year legal battle over his marriage to his wife, whom he married when she was allegedly a minor. The court cited lack of evidence and upheld their love marriage.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Telecom Operators Push Back Against DPDP Rules 2025
Bharti Airtel, Reliance Jio, and Vodafone Idea raise compliance concerns over India's new data privacy rules, citing issues with minor consent and duplicative reporting. Learn the industry's challenges.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
SC: Rape charges only for genuine sexual violence cases
Supreme Court emphasizes rape charges should apply only in genuine sexual violence cases, not failed relationships. Read the landmark judgment details.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed AI Voice Agents See Rapid Enterprise Adoption
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
Shipsy Appoints Servo Sawhney as CCO
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
AMD, Cisco & Saudi Humain Launch AI Joint Venture
AMD, Cisco Systems and Saudi AI startup Humain form joint venture for Middle East data centers, securing Luma AI as first major customer for 100MW project. Major expansion planned by 2030.
Bajaj Markets Gains 40% Engagement via AI Agents
Bajaj Markets achieves 40% engagement boost and 25% lead generation growth using Netcore Cloud's AI-powered conversational agents. Discover how AI transforms financial services.
8 Cyber Criminals Arrested in Deoghar Forest Raid
Deoghar police arrested eight cybercriminals posing as customer care representatives in a major raid near Pesarpur village. Learn how they defrauded people across India.
How Diaper Changes Teach Babies About Consent
Australian researchers reveal how seeking consent during diaper changes helps babies learn body autonomy from infancy. Simple steps for Indian parents to implement today.
HC: No Pension Recovery Without Retiree's Consent
Punjab & Haryana High Court rules pension deductions without consent violate constitutional rights. Landmark judgment protects retirees' economic dignity. Learn your rights now!
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