27 Restaurants Fined for Forcing Service Charge on Customers
India's CCPA cracks down on 27 restaurants for unfair service charge practices. Fines up to Rs 50,000 levied, refunds ordered. Know your consumer rights.
Category : Search result: consumer complaints India
Restaurant fined Rs 25k for serving non-veg to Brahmin family
An Ahmedabad consumer court fined a restaurant Rs 25,000 for serving chicken to a Brahmin family who ordered a veg dish, citing hurt religious sentiments. Read the full verdict details.
CIBIL Error Costs Credit Card Company Rs 20,000 in Chandigarh
A Chandigarh consumer wins Rs 20,000 compensation after a credit card company's CIBIL error marked him a defaulter despite a 'No Dues' certificate. Learn how to protect your credit score.
Mercedes Dealers Fined Rs 3 Lakh for Misleading Sale
Gujarat consumer commission orders Mercedes-Benz dealers to pay Rs 3.35 lakh compensation for selling a 2014-made car as new in 2015. Landmark Car Pvt Ltd found guilty of unfair trade practice.
Noida firm told to refund Rs 1 lakh, pay fine for service failure
Noida consumer court directs Future Choice Holidays to refund Rs 1 lakh with 6% interest and Rs 3000 fine for failing to provide booked hotel services. Read the full verdict details.
Gujarat Police GP-Smash Resolves 1,163 Social Media Complaints
Gujarat Police's GP-Smash initiative resolved 1,163 public grievances from social media in 10 months, tackling cybercrime, traffic issues & more. Learn how to report your concerns.
97% Users Report Poor Food Quality on Delivery Apps
A shocking Local Circles survey finds over 90% of Indians face food quality and packaging issues on aggregator platforms. Discover the full report and what it means for consumers.
File & Track Consumer Complaints Online in India
Feeling cheated? Learn how to file a consumer complaint online in minutes via India's National Consumer Helpline (NCH) and track its progress for a timely resolution.
Insurer Must Pay Rs 67,000 for Unsettled Scooter Theft Claim
Noida consumer court slaps Sriram General Insurance with penalty for ignoring policyholder's claim after electric scooter theft. Read the full verdict details.
Consumer Forum Slaps Bank for Unfair Credit Card Practice
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
GTU sacks teacher over student harassment, misconduct claims
Gujarat Technological University terminates a temporary sports instructor following serious complaints of harassment and forcing students into cross-dressing. A probe is ongoing.
Ahmedabad: Over 1100 Complaints Against Public Security
Ahmedabad citizens file 1,106 complaints over slack security guards at public places. AMC paid Rs 211 crore to agencies, fined them Rs 4.38 crore. Read the full investigation.
Ahmedabad firm to pay Rs 1.85 lakh for cancelling InterMiles
Ahmedabad consumer commission orders InterMiles to pay Rs 1.85 lakh to a frequent flyer for cancelling his loyalty points without proper notice. Read the full case details.
Madhubani DM Directs Fast Clearance of Pending Cases
Madhubani DM Anand Sharma directs officials to expedite land disputes, public complaints & court cases for faster development. Strict action warned for delays.
Maharashtra Appoints Nodal Officers for IT Act Section 69A Complaints
Maharashtra govt designates Mumbai Jt CP (Crime) as nodal officer for public complaints on online content blocking under IT Act Section 69A. Read the full details.
PMC Resolves 671 Citizen Grievances in Major Governance Push
Patna Municipal Corporation addresses 671 out of 1,782 property tax and waste complaints swiftly. Commissioner Yashpal Meena directs officers for faster resolution under the OTS scheme. Read how PMC is improving citizen services.
Consumer panel dismisses law student's complaint
A Mumbai consumer commission dismissed a law student's complaint against a court registrar for delay in providing certified copies, ruling he is not a 'consumer'. Read the full details.
Consumer Forum Can't Oversee Court Registry: Mumbai Ruling
Mumbai consumer commission rules litigants are not 'consumers' of court services. Fees for certified copies are statutory levies, not commercial consideration. Read the full analysis.
Aviation Control Room in Delhi Resolves 13,000+ Complaints
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
IndiGo Baggage Woes Continue, Fog Adds to Passenger Misery
IndiGo passengers face lost & damaged luggage issues, flooding social media with complaints. Dense fog compounds travel chaos with 80+ flight cancellations. Read the full story.
DAVV's Grievance App Sees Over 90% Resolution Rate
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Chit Fund Ordered to Refund ₹8.55 Lakh to Senior Citizen
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
13,000+ Air Passenger Grievances Resolved by Ministry
India's Civil Aviation Ministry control room has successfully addressed over 13,000 passenger complaints since December 3 through focused monitoring. Read how this initiative is improving air travel.
IndiGo's Market Share Slips to 63.6% in November
IndiGo's dominance in India's domestic aviation market weakened in November 2025, with its share falling to 63.6%. Rivals Air India Group and SpiceJet gained, while overall passenger traffic grew by 6.92%. Read the full DGCA report analysis.
Chandigarh consumer forum orders telecom to pay Rs 19,729
A Chandigarh consumer commission has directed a telecom provider to refund Rs 12,729 and pay Rs 7,000 compensation for providing a faulty broadband connection. Read how the resident fought and won.
1.56 Lakh Flight Delays, 1.12 Lakh Cancellations in Nov
DGCA data reveals massive air travel disruption in November: 1.56 lakh delayed flights and 1.12 lakh cancellations. Discover the causes and passenger impact.
Language Hurdles, Long Queues Mar Kolkata Voter Hearings
Voters in Kolkata faced significant language barriers and long waiting times during the first day of electoral hearings. Issues included poor Bengali communication by officials and inadequate facilities at some venues. Read more about the challenges faced
Consumer Helpline Recovers Rs 45 Crore in 2025
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Telangana HC Rules Consumer Courts Can Hear Chit Fund Disputes
Telangana High Court upholds consumer forum's order for a chit fund company to pay a homemaker Rs 10 lakh, ruling such disputes are maintainable under consumer law. A landmark decision for middle-class investors.
India's Consumer Market Splits: Premium vs Value Segments
India's consumer market is undergoing a major split, with premium and value segments growing while the middle shrinks. Discover what's driving this trend and what it means for businesses.
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