Shivalik Public School, Mohali, successfully organized a 7-day NSS camp from Feb 12-18, 2024. Students engaged in community service, tree plantation, and awareness drives. Read more about this impactful initiative.
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
Massive youth-led protests erupt across Germany against the plan to revive compulsory military service. Students walk out, calling it 'recruitment of death'. Details inside.
Discover how India's first driver-owned cooperative cab service, 'Gulaba', is challenging Uber and Ola with fair pricing and zero commission. Learn about its unique model and future plans.
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Shemford Futuristic School in Barara wrapped up a transformative 7-day NSS camp focused on community service and youth development. Read about the impactful activities and key takeaways.
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
KSRTC introduces a new AC sleeper bus service connecting Bengaluru to Bagalkot. Book your tickets now for a comfortable overnight journey across Karnataka.
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
A record 3.7 million Chinese applicants competed for 39,600 government jobs in national civil service exam after age limit increased to 40. Discover what drives this massive competition.
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Meet Shiba Shankar Jena, a Bhubaneswar tea seller who dedicates his New Year earnings and half of January income to help the underprivileged. Discover how his small stall makes a big difference in his community.
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
French President Emmanuel Macron unveils 10-month military service for youth amid Russia tensions. Protests erupt in France as Europe faces security risks. Full details inside.
French President Macron announces a voluntary youth military service programme, targeting 50,000 participants by 2035 to bolster national defence. Read more.
French President Emmanuel Macron announces new voluntary military service program as France responds to accelerating global security threats. Learn about the strategic shift.
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
GMDA approves comprehensive development of service roads across Gurugram with modern infrastructure. Project to enhance connectivity and safety for commuters.
Central Civil Service Rules now apply to Chandigarh UT employees as AGMUT cadre officers take key posts. Retirement age increases to 60, child care leave expands. Read analysis.
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.