IndiGo Flight Delays, Cancellations Cause Chaos at Ahmedabad Airport
IndiGo passengers at Ahmedabad's SVPI airport faced 15-hour delays and cancellations. Over 76 flights disrupted due to operational meltdown. Read details and airline's response.
IndiGo passengers at Ahmedabad's SVPI airport faced 15-hour delays and cancellations. Over 76 flights disrupted due to operational meltdown. Read details and airline's response.
IndiGo cancels over 70 flights due to crew shortages and technical issues, causing major disruptions. Passengers face delays and airport congestion. Details on the airline's response inside.
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Exploring the shift from stigma to support in India's mental health and social safety landscape. Learn about the crucial role of community and policy in fostering well-being.
Learn how Extracorporeal Membrane Oxygenation (ECMO) provides critical life support for severe heart and lung failure. Discover its types, uses, and life-saving role in modern healthcare.
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Actor Huma Qureshi reveals how her father's unwavering support became the foundation of her achievements. Experts explain the psychological impact of a father's role.
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
Bengaluru cyber police arrest 21 for running fake Microsoft tech support racket targeting US citizens. Raids conducted at Whitefield's Sigma Soft Tech Park uncovered sophisticated fraud operation.
AMD, Cisco Systems and Saudi AI startup Humain form joint venture for Middle East data centers, securing Luma AI as first major customer for 100MW project. Major expansion planned by 2030.
Bajaj Markets achieves 40% engagement boost and 25% lead generation growth using Netcore Cloud's AI-powered conversational agents. Discover how AI transforms financial services.
Deoghar police arrested eight cybercriminals posing as customer care representatives in a major raid near Pesarpur village. Learn how they defrauded people across India.
A Pune man's unique protest with donkeys towing his faulty Mahindra Thar goes viral. Owner Ganesh Sangde demands action after repeated service failures. Read the full story.
Filmmaker Farah Khan opens up about failed IVF attempts and husband Shirish Kunder's unwavering support during her pregnancy journey with triplets at age 42.
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
Action For Autism's groundbreaking mobile application provides comprehensive resources, therapy tools, and community support for autism caregivers in India, marking 25 years of service with digital innovation.
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.