Macron Announces Military Service After Russia EU Warning
French President Emmanuel Macron unveils 10-month military service for youth amid Russia tensions. Protests erupt in France as Europe faces security risks. Full details inside.
Category : Search result: telecom customer service India
France Launches New Youth Military Service Programme
French President Macron announces a voluntary youth military service programme, targeting 50,000 participants by 2035 to bolster national defence. Read more.
France's Macron Unveils Voluntary Military Service Plan
French President Emmanuel Macron announces new voluntary military service program as France responds to accelerating global security threats. Learn about the strategic shift.
New Telecom Cybersecurity Rules Enforced in India
DoT confirms new cybersecurity measures for telecom providers are now mandatory. Learn how these rules protect consumer data and strengthen India's digital infrastructure.
Airtel Escalates Dispute with Tata's Tejas Over Equipment
Airtel accuses Tata's Tejas Networks of supplying sub-standard gear to BSNL, causing service interference. The technical standoff highlights India's telecom self-reliance push. Read the full details.
Verizon's Massive Layoffs: Ex-CEO's Viral Message
Former Verizon Business CEO Tami Erwin shares an emotional open letter to 13,000+ employees facing layoffs. Read her powerful take on tech transformation and humanity in business.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Gurugram Service Roads to Get ₹200 Crore Upgrade
GMDA approves comprehensive development of service roads across Gurugram with modern infrastructure. Project to enhance connectivity and safety for commuters.
Central Government's Expanding Footprint in Chandigarh
Central Civil Service Rules now apply to Chandigarh UT employees as AGMUT cadre officers take key posts. Retirement age increases to 60, child care leave expands. Read analysis.
Vodafone Idea Survival: Inside India's Telecom Drama
Explore how Vodafone Idea's near-collapse and revival mirrors India's 25-year telecom evolution, from policy chaos to billionaire rivalries. Discover the untold story behind the rescue.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
BSNL Q2 Loss Widens to ₹1,357 Crore Despite Revenue Rise
State-run BSNL's net loss widened to ₹1,357 crore in September quarter despite 6.6% revenue growth. Higher depreciation from ₹25,000 crore capex impacts profitability. Read full analysis.
SC Softens Blow on Telecom Dues, Allows AGR Reconsideration
Supreme Court permits reconsideration of AGR dues for Vodafone, potentially waiving interest and penalties that constituted 75% of Rs 93,000 crore demand. Relief for telecom sector.
SC to Rule on Spectrum Sale in Telco Insolvency Cases
Supreme Court deliberates whether telecom spectrum can be sold during bankruptcy. Government ministries divided as ₹40,000 crore remains stuck in Aircel, RCom cases. Read the full analysis.
Human Customer Care Becomes a Luxury in 2025
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Vodafone Idea Hunts for New COO in Comeback Bid
Vodafone Idea is searching for a new chief operating officer as the telecom giant aims for recovery with government relief and improved quarterly performance. Read more.
Air Serbia Unveils New Frequent Flyer Program with Loyalty Partner
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
KSRTC Bengaluru-Nilakkal Volvo Bus Service Launched
Karnataka SRTC introduces direct Volvo bus service from Bengaluru to Nilakkal for Sabarimala pilgrims. Book tickets online for comfortable travel to Kerala temple.
SEOagency.in: 91% Retention & New GEO Model Launch
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
MoEngage raises $100M for AI marketing expansion
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
Odisha HC orders ₹1L compensation for defective car
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
SC Allows Spectrum Transfer in Aircel Insolvency Case
In a groundbreaking verdict, India's Supreme Court clears the path for telecom spectrum transfer during corporate insolvency, providing major relief to stressed telecom companies and reshaping the industry's future.
PayTM Launches Digital Gold to Boost Customer Engagement
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
Airtel Outpaces Jio in ARPU: Q2 FY26 Results
Bharti Airtel continues to lead the ARPU battle against Reliance Jio with impressive Q2 FY26 results. Discover how Airtel's premiumization strategy is paying off and what this means for India's telecom sector.
Firstsource Invests in Lyzr AI to Revolutionize BPO Services
Firstsource Solutions makes strategic investment in Lyzr AI to revolutionize business process outsourcing with cutting-edge generative AI technology, enhancing customer experience and operational efficiency.
Indian Bank MD Backs Jharkhand's Economic Growth
Indian Bank's Managing Director Binod Kumar commits to accelerating Jharkhand's economic development through enhanced banking services, digital transformation, and robust credit support for key sectors.
Ranchi's telecom wire chaos puts residents at risk
Despite municipal corporation directives, Ranchi residents continue to battle dangerous tangles of telecom wires hanging dangerously across streets, posing serious safety risks and visual pollution.
AgentForce AI Revolutionizes Life Sciences Engagement in India
Discover how AgentForce's AI-powered platform is reshaping customer engagement in India's life sciences sector, eliminating burnout while boosting productivity by 40%.
DoT Approves AGR Waiver for Vodafone Idea & Airtel
In a significant boost for struggling telecom operators, the Department of Telecommunications grants AGR waiver relief to Vodafone Idea and Bharti Airtel, potentially reshaping India's telecom landscape.
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