Akhil Bharatiya Grahak Panchayat writes to CM Devendra Fadnavis, alleging Maharashtra's consumer protection system has weakened, limiting justice access due to poor infrastructure and staff shortages.
The Badminton World Federation acknowledges player complaints about pollution, cold, and animal incidents at New Delhi's India Open, but defends venue upgrades and pledges better conditions for upcoming World Championships.
The e-Jagriti Platform shows strong grievance redressal numbers, but experts warn the broader consumer movement remains weak and ineffective in India.
A Chennai consumer commission ruled against a private bus operator for stranding a family mid-journey, ordering ₹12,000 compensation including ticket refund for missed work and stress.
A Bengaluru advocate won a consumer case against Unosafe Elevator for defective installation. The commission ordered a refund and compensation, but the order is currently stayed. Read the full story.
India's CCPA cracks down on 27 restaurants for unfair service charge practices. Fines up to Rs 50,000 levied, refunds ordered. Know your consumer rights.
An Ahmedabad consumer court fined a restaurant Rs 25,000 for serving chicken to a Brahmin family who ordered a veg dish, citing hurt religious sentiments. Read the full verdict details.
A Chandigarh consumer wins Rs 20,000 compensation after a credit card company's CIBIL error marked him a defaulter despite a 'No Dues' certificate. Learn how to protect your credit score.
Gujarat consumer commission orders Mercedes-Benz dealers to pay Rs 3.35 lakh compensation for selling a 2014-made car as new in 2015. Landmark Car Pvt Ltd found guilty of unfair trade practice.
Noida consumer court directs Future Choice Holidays to refund Rs 1 lakh with 6% interest and Rs 3000 fine for failing to provide booked hotel services. Read the full verdict details.
Gujarat Police's GP-Smash initiative resolved 1,163 public grievances from social media in 10 months, tackling cybercrime, traffic issues & more. Learn how to report your concerns.
A shocking Local Circles survey finds over 90% of Indians face food quality and packaging issues on aggregator platforms. Discover the full report and what it means for consumers.
Feeling cheated? Learn how to file a consumer complaint online in minutes via India's National Consumer Helpline (NCH) and track its progress for a timely resolution.
Noida consumer court slaps Sriram General Insurance with penalty for ignoring policyholder's claim after electric scooter theft. Read the full verdict details.
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
Ahmedabad consumer commission orders InterMiles to pay Rs 1.85 lakh to a frequent flyer for cancelling his loyalty points without proper notice. Read the full case details.
A Mumbai consumer commission dismissed a law student's complaint against a court registrar for delay in providing certified copies, ruling he is not a 'consumer'. Read the full details.
Mumbai consumer commission rules litigants are not 'consumers' of court services. Fees for certified copies are statutory levies, not commercial consideration. Read the full analysis.
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
IndiGo passengers face lost & damaged luggage issues, flooding social media with complaints. Dense fog compounds travel chaos with 80+ flight cancellations. Read the full story.
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
India's Civil Aviation Ministry control room has successfully addressed over 13,000 passenger complaints since December 3 through focused monitoring. Read how this initiative is improving air travel.
IndiGo's dominance in India's domestic aviation market weakened in November 2025, with its share falling to 63.6%. Rivals Air India Group and SpiceJet gained, while overall passenger traffic grew by 6.92%. Read the full DGCA report analysis.
A Chandigarh consumer commission has directed a telecom provider to refund Rs 12,729 and pay Rs 7,000 compensation for providing a faulty broadband connection. Read how the resident fought and won.
DGCA data reveals massive air travel disruption in November: 1.56 lakh delayed flights and 1.12 lakh cancellations. Discover the causes and passenger impact.
Voters in Kolkata faced significant language barriers and long waiting times during the first day of electoral hearings. Issues included poor Bengali communication by officials and inadequate facilities at some venues. Read more about the challenges faced
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Telangana High Court upholds consumer forum's order for a chit fund company to pay a homemaker Rs 10 lakh, ruling such disputes are maintainable under consumer law. A landmark decision for middle-class investors.
India's consumer market is undergoing a major split, with premium and value segments growing while the middle shrinks. Discover what's driving this trend and what it means for businesses.