Ayodhya Zone Leads in Police Complaint Resolution
Ayodhya police zone ranks first in handling public complaints via IGRS. Learn how ADG Praveen Kumar's team achieved swift resolution and built public trust. #UttarPradesh #Governance
Category : Search result: citizen redressal
DHBVN Issues SOP for Consumer Grievances After HERC Rap
DHBVN launches a strict SOP for grievance redressal after HERC criticized its casual approach. New rules mandate online tracking, set deadlines, and warn of fines for officers.
Restaurant fined Rs 25k for serving non-veg to Brahmin family
An Ahmedabad consumer court fined a restaurant Rs 25,000 for serving chicken to a Brahmin family who ordered a veg dish, citing hurt religious sentiments. Read the full verdict details.
Centre to Add Grievance System, Call Centre to Maternity Scheme
Following PM Modi's review, the Centre will integrate a grievance redressal system and a national call centre into the Pradhan Mantri Matru Vandana Yojana to improve beneficiary experience and scheme efficiency. Learn about the key reforms.
RBI Governor: Align Digitalisation with Fair Consumer Outcomes
RBI Governor Shaktikanta Das warns that unchecked digital innovation can harm consumers. He calls for ethical tech development and robust grievance redressal. Read his full speech.
Yogi Adityanath Holds Public Hearing at Gorakhnath Temple
Uttar Pradesh CM Yogi Adityanath listened to 150 citizens' grievances at Gorakhnath Temple, directing officials for time-bound action. He also announced aid for a late journalist's family.
Women's Commission Resolves 52 Complaints in 2-Day Sitting
Kerala Women's Commission addressed 380 complaints in a two-day district-level sitting in Thiruvananthapuram, resolving 52 cases. The initiative aims to ensure timely justice and support for women.
Odisha's 'Nari Courts' Pilot for Women's Grievance Redressal
Odisha govt launches 'Nari Adalats' in 10 gram panchayats, starting with Malkangiri. These women's courts, led by 'Nyaya Sakhis', will handle cases of harassment & rights denial. Read more.
Delhi CM Rekha Gupta Holds Public Hearing, Orders Action
Delhi Chief Minister Rekha Gupta held a Jan Sunwai public hearing on Tuesday, addressing citizen complaints directly. She ordered officials to resolve issues within set timelines and stressed accountability. Read more about the governance initiative.
Noida firm told to refund Rs 1 lakh, pay fine for service failure
Noida consumer court directs Future Choice Holidays to refund Rs 1 lakh with 6% interest and Rs 3000 fine for failing to provide booked hotel services. Read the full verdict details.
NCW Chairperson Reviews Women's Safety in Jorhat
NCW Chairperson Vijaya Rahatkar held key meetings in Jorhat to review women's welfare schemes and law enforcement. She stressed zero tolerance for crimes against women and better coordination.
Odisha CM's Grievance Session Hits 95% Resolution Rate
Odisha CM Mohan Charan Majhi chaired the 16th grievance hearing, resolving 95% of 13,358 complaints. The session approved urgent medical aid and strengthened public trust in governance. Read how the initiative is transforming citizen redressal.
Insurer Must Pay Rs 67,000 for Unsettled Scooter Theft Claim
Noida consumer court slaps Sriram General Insurance with penalty for ignoring policyholder's claim after electric scooter theft. Read the full verdict details.
Hyderabad Gets AI Chatbot for Civic Grievances in 4 Languages
Hyderabad's GHMC rolls out an AI-powered chatbot supporting Telugu, Hindi, Urdu & English for citizen services. Report grievances, get form help & reduce office visits. #DigitalGovernance
Chennai Power Forums Run Without Key Members, 10k Cases in 2025
Chennai's electricity grievance forums are operating without mandatory technical experts, leaving consumers helpless. TNERC demands immediate action to fill vacant posts. Read more.
Yogi Adityanath Orders Merit-Based Disposal of Revenue Cases
Uttar Pradesh CM Yogi Adityanath mandates merit-based resolution of all revenue cases, expedites land record digitisation, and orders time-bound grievance redressal for public benefit.
Haryana CM Orders Publicity for Samadhan Shivir Camps
Haryana CM Nayab Singh Saini instructs DCs to widely publicize Samadhan Shivir dates. Over 17,699 complaints resolved from July-Dec 2025. Learn how to get your issues addressed.
Delhi govt, IIT Kanpur launch AI grievance platform IGMS
Delhi government partners with IIT Kanpur to launch an AI-enabled unified dashboard, IGMS, integrating multiple complaint portals for faster public grievance redressal and data-driven governance.
PMC Resolves 671 Citizen Grievances in Major Governance Push
Patna Municipal Corporation addresses 671 out of 1,782 property tax and waste complaints swiftly. Commissioner Yashpal Meena directs officers for faster resolution under the OTS scheme. Read how PMC is improving citizen services.
Consumer panel dismisses law student's complaint
A Mumbai consumer commission dismissed a law student's complaint against a court registrar for delay in providing certified copies, ruling he is not a 'consumer'. Read the full details.
Delhi's 24/7 Aviation Grievance Hub Resolves 13,000+ Cases
Delhi's new 24/7 Passenger Assistance Control Room tackles flight delays & cancellations. Learn how this multi-agency hub resolved over 13,000 complaints since December.
Aviation Control Room in Delhi Resolves 13,000+ Complaints
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
WR's 2025: 97% Punctuality, Full Electrification Achieved
Western Railway's 2025 saw 100% electrification, 97% punctuality, and major safety upgrades. Discover how WR is leading India's sustainable transport revolution.
DAVV's Grievance App Sees Over 90% Resolution Rate
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Chit Fund Ordered to Refund ₹8.55 Lakh to Senior Citizen
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
23% Indian Users Struggle with Mobile Complaint Process
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
No Insurance Payout Without Valid Vehicle Fitness: Commission
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
Coimbatore civic body accused of faking encroachment removal
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
SC Sets Deadline for Chandigarh Vendor Encroachment Cases
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka Consumer Forum: Just 3 Cases Pending Now
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
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