Human Customer Care Becomes a Luxury in 2025
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Guru Nanak Dev University held its alumni association meeting, bringing together graduates to strengthen connections and discuss future initiatives for student support.
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
Nabahi RK International School's annual sports meet showcased exceptional athletic talent, cultural performances, and valuable life lessons in sportsmanship for students.
DAV Public Senior Secondary School in Rupnagar hosted a vibrant sports meet featuring marching bands, oath ceremonies, and enthusiastic participation across various athletic competitions.
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
Bollywood legend Madhuri Dixit faces massive backlash from disappointed fans after Toronto event promoted as 'meet and greet' turns out differently. Fans demand apology for alleged false advertising.
Bollywood icon Madhuri Dixit revises her UK tour description following massive fan outrage over ₹40,000 ticket prices. The event now emphasizes 'meet and greet' for premium ticket holders as protests escalate.
Young athlete Gaurav from Mukandpur's Guru Teg Bahadur Public School dominates Punjab State Athletics Meet with multiple gold medals and record-breaking performances in middle-distance events.
Discover how a Delhi student transformed his career through Nyenrode Business University's unique 'Meet the CEO' program in the Netherlands. Learn about international MBA life, cultural adaptation, and career success stories.
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
Bollywood icon Madhuri Dixit embroiled in controversy after Toronto event delays spark fan outrage. Organizers point fingers at actor's management team for mismanagement and last-minute demands.
Firstsource Solutions makes strategic investment in Lyzr AI to revolutionize business process outsourcing with cutting-edge generative AI technology, enhancing customer experience and operational efficiency.
Indian Bank's Managing Director Binod Kumar commits to accelerating Jharkhand's economic development through enhanced banking services, digital transformation, and robust credit support for key sectors.
Discover how AgentForce's AI-powered platform is reshaping customer engagement in India's life sciences sector, eliminating burnout while boosting productivity by 40%.
Discover how Indian D2C brands are shifting from aggressive sales tactics to building genuine customer relationships through storytelling and community engagement.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in India's martech sector.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in Indian martech sector.
Discover how Japanese Omotenashi - the art of selfless hospitality showcased during Tokyo Olympics - offers valuable lessons for Indian companies seeking to enhance employee experience and customer satisfaction.
Bollywood Badshah Shah Rukh Khan's birthday celebration took an intense turn when enthusiastic fans created a frenzy outside his Mumbai residence Mannat. Watch the dramatic moment his security detail rushed to protect the superstar.
DAV Senior Secondary School's vibrant annual sports meet showcased student talent, community spirit, and athletic prowess in an unforgettable celebration of sportsmanship.
Bollywood superstar Shah Rukh Khan breaks tradition, cancels annual birthday meet-and-greet at Mannat due to crowd control issues and safety protocols. Read his heartfelt apology to fans.
For the first time in years, Shah Rukh Khan missed his customary birthday appearance at Mannat, leaving thousands of fans disappointed. The Bollywood superstar offers sincere apology and explains his absence.
India proposes groundbreaking AI regulations under Consumer Protection Act. Learn how new draft rules will hold companies accountable for chatbot failures and prevent customer service misuse.
Bollywood's King Khan is set to celebrate his landmark 60th birthday with a special fan meet in Bandra. Get all the exclusive details about venue, timing, and entry passes for SRK's grand celebration.
Defence Minister Rajnath Singh clarifies India's Indo-Pacific policy as inclusive and cooperative during ASEAN defence ministers' meeting, emphasizing freedom of navigation and rule-based order.
ASBL Realty achieves remarkable recognition as India's fastest-growing real estate company, setting new benchmarks in innovation and customer satisfaction across residential and commercial sectors.
OpenAI CEO Sam Altman reveals his frustrating Tesla purchase saga - paid $50,000 deposit in 2016 but never received his car despite years of waiting and empty promises.