Consumer Forum Slaps Bank for Unfair Credit Card Practice
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
Delhi government partners with IIT Kanpur to launch an AI-enabled unified dashboard, IGMS, integrating multiple complaint portals for faster public grievance redressal and data-driven governance.
Ahmedabad consumer commission orders InterMiles to pay Rs 1.85 lakh to a frequent flyer for cancelling his loyalty points without proper notice. Read the full case details.
Patna Municipal Corporation addresses 671 out of 1,782 property tax and waste complaints swiftly. Commissioner Yashpal Meena directs officers for faster resolution under the OTS scheme. Read how PMC is improving citizen services.
A Mumbai consumer commission dismissed a law student's complaint against a court registrar for delay in providing certified copies, ruling he is not a 'consumer'. Read the full details.
Mumbai consumer commission rules litigants are not 'consumers' of court services. Fees for certified copies are statutory levies, not commercial consideration. Read the full analysis.
Delhi's new 24/7 Passenger Assistance Control Room tackles flight delays & cancellations. Learn how this multi-agency hub resolved over 13,000 complaints since December.
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
Western Railway's 2025 saw 100% electrification, 97% punctuality, and major safety upgrades. Discover how WR is leading India's sustainable transport revolution.
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
A Chandigarh consumer commission has directed a telecom provider to refund Rs 12,729 and pay Rs 7,000 compensation for providing a faulty broadband connection. Read how the resident fought and won.
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Telangana High Court upholds consumer forum's order for a chit fund company to pay a homemaker Rs 10 lakh, ruling such disputes are maintainable under consumer law. A landmark decision for middle-class investors.
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
India's consumer market is undergoing a major split, with premium and value segments growing while the middle shrinks. Discover what's driving this trend and what it means for businesses.
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
Chandigarh celebrated National Consumer Day with a focus on online complaint filing and consumer rights. Advocates shared crucial tips for e-commerce, insurance, and cyber safety. Learn how to protect yourself.
US consumer confidence fell to 89.1 in December, marking a fifth straight monthly decline. Despite a strong job market, fear and uncertainty are making Americans spend carefully. Explore the economic implications.
On National Consumer Day, experts Jisu Ketan Pattanaik & Sumit Kumar Singh explore how digital convenience blurs the line between choice and manipulation. Read their analysis.
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
A Bengaluru resident's 3-year fight for a TV highlights systemic delays in Karnataka's consumer courts. With 50% posts vacant and cases pending for 5-6 years, activists demand urgent reforms for speedy justice.
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
The Consumer Protection Act, 1986, gave Indian consumers legal rights. But decades later, its promise remains limited. Explore the gaps in enforcement and the road ahead for consumer justice.
Dharashiv consumer forum directs police petrol pump & BPCL to pay lawyer Rs 1.5 lakh after water-mixed diesel damaged his car. Details on the landmark order inside.