Consumer Movement Falters Despite Digital Platform
The e-Jagriti Platform shows strong grievance redressal numbers, but experts warn the broader consumer movement remains weak and ineffective in India.
The e-Jagriti Platform shows strong grievance redressal numbers, but experts warn the broader consumer movement remains weak and ineffective in India.
A Chennai consumer commission ruled against a private bus operator for stranding a family mid-journey, ordering ₹12,000 compensation including ticket refund for missed work and stress.
A Bengaluru advocate won a consumer case against Unosafe Elevator for defective installation. The commission ordered a refund and compensation, but the order is currently stayed. Read the full story.
India's CCPA cracks down on 27 restaurants for unfair service charge practices. Fines up to Rs 50,000 levied, refunds ordered. Know your consumer rights.
An Ahmedabad consumer court fined a restaurant Rs 25,000 for serving chicken to a Brahmin family who ordered a veg dish, citing hurt religious sentiments. Read the full verdict details.
Mandya Minister N Cheluvarayaswamy emphasized food's critical value, tracing India's journey to self-reliance. He detailed state & central food security schemes and warned of strict action against quality violations.
A Chandigarh consumer wins Rs 20,000 compensation after a credit card company's CIBIL error marked him a defaulter despite a 'No Dues' certificate. Learn how to protect your credit score.
Gujarat consumer commission orders Mercedes-Benz dealers to pay Rs 3.35 lakh compensation for selling a 2014-made car as new in 2015. Landmark Car Pvt Ltd found guilty of unfair trade practice.
Noida consumer court directs Future Choice Holidays to refund Rs 1 lakh with 6% interest and Rs 3000 fine for failing to provide booked hotel services. Read the full verdict details.
Feeling cheated? Learn how to file a consumer complaint online in minutes via India's National Consumer Helpline (NCH) and track its progress for a timely resolution.
Noida consumer court slaps Sriram General Insurance with penalty for ignoring policyholder's claim after electric scooter theft. Read the full verdict details.
Ludhiana consumer commission orders insurance company to pay death claim with 8% interest and Rs 20,000 costs for 7-year delay. Justice for widow after long battle.
Ahmedabad Consumer Commission directs Oriental Insurance to pay Rs 5 lakh with interest for illegally repudiating a mediclaim. The ruling strengthens consumer protection in health insurance matters. Read the full story.
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
Ahmedabad consumer commission orders InterMiles to pay Rs 1.85 lakh to a frequent flyer for cancelling his loyalty points without proper notice. Read the full case details.
A Mumbai consumer commission dismissed a law student's complaint against a court registrar for delay in providing certified copies, ruling he is not a 'consumer'. Read the full details.
Mumbai consumer commission rules litigants are not 'consumers' of court services. Fees for certified copies are statutory levies, not commercial consideration. Read the full analysis.
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
A Chandigarh consumer commission has directed a telecom provider to refund Rs 12,729 and pay Rs 7,000 compensation for providing a faulty broadband connection. Read how the resident fought and won.
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Telangana High Court upholds consumer forum's order for a chit fund company to pay a homemaker Rs 10 lakh, ruling such disputes are maintainable under consumer law. A landmark decision for middle-class investors.
A Delhi consumer panel orders a Daryaganj nursing home to pay Rs 20 lakh compensation to a woman who lost fertility due to misdiagnosis of ectopic pregnancy. Read the full story.
India's consumer market is undergoing a major split, with premium and value segments growing while the middle shrinks. Discover what's driving this trend and what it means for businesses.
Stay ahead with the biggest updates from Delhi today. Get the latest on civic issues, traffic alerts, weather, and key political developments in the capital. Watch the full video for details.
Get the biggest updates from Delhi today, covering civic alerts, traffic snarls, weather forecasts, and key political developments. Stay informed with our comprehensive roundup.
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
Ranga Reddy consumer commission holds insurer & TPA guilty for illegal mediclaim deduction. Ordered ₹19,535 refund with 9% interest & ₹15,000 compensation. Read the full verdict.
Chandigarh celebrated National Consumer Day with a focus on online complaint filing and consumer rights. Advocates shared crucial tips for e-commerce, insurance, and cyber safety. Learn how to protect yourself.
Over 2,000 people expected at Mandya's Food Safety Day on Jan 9. Event aims to raise awareness through 14 departmental stalls. Chairman H Krishna urges collective effort.